Apple Stanford in Palo Alto, CA Open now

Reviews about Apple Stanford

• ★ ★ ★ ☆ ☆

  July 16, 2020, by Ryan Fong
  Very long wait times for Genius Bar. I waited more than 30 minutes past my appointment time before being helped. I checked in over 20 minutes before my appointment which I thought would help. I saw over 10 others waiting at the Genius Bar too. Seems they’re understaffed.
• ★ ☆ ☆ ☆ ☆

  July 16, 2019, by Xuan Zhang
  OMG!!! The store manager’s attitude is so bad. I’ve never seen any person who worked at apple store with such a bad attitude. My dad can’t find the original receipt of his iPhone but his phone was hacked and cannot log in with his account info. He had taken the card he purchased the phone, his passport and all info that may be needed to the store to prove that it is his phone. However the store manager still insisted that for security reason they need the ORIGINAL receipt.